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iPhone 4 > iPhone 4 > iPhone 4 Troubleshooting > needing to restore after updating

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skyeblue
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Australia Australia

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« on: December 02, 2011, 05:09:10 AM »
I have had my iphone 4 for approx 5 months and have had to update its software twice now, after each time I have updated and then connected to my laptop again after a week or so its has said it doesn't recognize my ph and I need to restore. Want to know if this is normal? and is there same way to back everything up first before I restore?
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